Contact ERIKG Malaysia | Wellell Master Distributor
ERIKG Nationwide CPAP Dealer Network
Welcome to our dedicated Malaysia support page. Whether you are looking to rent a CPAP machine, need a professional mask fitting, or require technical support for your current device, our local specialist is here to provide personalized, one-on-one assistance.
For the fastest response, please send us a direct message on WhatsApp or email. We will appoint an ERIKG Malaysia authorized reseller to contact you directly .
How We Can Help You Today:
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New CPAP Machine Purchases & Rentals
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Professional CPAP Mask Sizing & Fittings
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Sleep Apnea Therapy Consultations
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Machine Troubleshooting & Maintenance
We strive to respond to all patient inquiries as quickly as possible during standard Monday to Friday business hours.
Corporate Headquarters
(Administrative Office Only)
Please note: To streamline our operations and focus on fast reseller support, our HQ does not facilitate direct retail walk-ins, on-site sales, or clinical consultations.
ERIKG SDN BHD
Cova Square, North Wing (NW), Unit 03-11, Jalan Teknologi, PJU 5, Kota Damansara, 47810 Petaling Jaya, Selangor, Malaysia. (Opposite Thomson Hospital Kota Damansara | Near SEGi University)
Operating Hours:
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Strictly No Kota Damansara Walk In.
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Monday to Friday Official Reseller Appointment Bookings Only.
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Saturday, Sunday & Public Holidays: Closed
WhatsApp 012-387 6257
Frequently Asked Questions (FAQ)
Q1: How quickly can I expect a response to my inquiry?
A: Because we handle inquiries directly via WhatsApp, Mr. Clarence Low and the SLSE HEALTHQO team typically respond within a few hours during standard business hours. For the absolute fastest service, please message us directly at +6012 4966657 rather than sending an email.
Q2: What information should I include in my first WhatsApp message?
A: To help us serve you better and faster, please include your name, whether you are looking to rent or buy, and the specific CPAP model or mask you are interested in. If you are experiencing technical issues with a current machine, please include the brand and a brief description of the problem.
Q3: Can I arrange a physical CPAP mask fitting in Malaysia?
A: Yes. Finding the perfect mask seal is critical for successful sleep apnea therapy. Please message us on WhatsApp to discuss your physical location and schedule a professional, one-on-one mask fitting or machine setup consultation with our local specialist.
Q4: Do you handle CPAP rentals as well as sales?
A: Absolutely. SLSE HEALTHQO provides both flexible CPAP rental plans and brand-new machine sales in Malaysia. Contact Mr. Clarence Low to discuss which option makes the most financial and medical sense for your specific therapy needs.
Q5: Do you provide after-sales technical support and warranty claims?
A: Yes. Patient care does not stop after you receive your machine. If your CPAP machine experiences a technical fault, breaks down, or requires routine maintenance, contact us immediately via WhatsApp. We will guide you through the troubleshooting steps or assist you with warranty support to ensure your therapy is not interrupted.
